Shipping policy

The typical delivery time frame is between 5 to 7 business days however, you may receive your items earlier.

All orders are shipped with a tracking number sent to you about 2 days after the order is placed. 

SHIPPING RATES AND ESTIMATES

USA (5 - 7 Business Daysexcluding Alaska & Hawaii

FREE SHIPPING for US orders over $100. Flat rate $9.99 under $100.

CANADA (5-7 Business Days)

CA $12.99 shipping for each fan ordered

AUSTRALIA (5-7 Business Days)

FREE SHIPPING on 2+ fans. AU$14.99 Shipping for 1 fan

MALAYSIA (5-7 Business Days)

RM 44.95 for 1 Fan. RM 89.95 for 2 Fans.  RM 129.99 Flat Rate 3 or more Fans.

SINGAPORE (5-7 Business Days)

FREE SHIPPING on 2+ fans. SG $12.99 for shipping 1 fan

THAILAND (5-7 Business Days)

FREE SHIPPING on 2+ fans. 350 BAHT for shipping 1 fan

PHILIPPINES (5-7 Business Days)

US $24.99  for shipping 1 fan. US $49.99 for shipping 2+ fans.

VIETNAM (5-7 Business Days)

FREE SHIPPING on 2+ fans. 239,999 VND for shipping 1 fan

JAPAN, KOREA (5-7 Business Days)

US $9.99 For 1 Fan.  $19.99 for 2 Fans.  

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at support@ventyfan.com with your name and order number, and we will look into it for you.