Shipping policy

The typical delivery time frame is between 5 to 7 business days however, you may receive your items earlier.

All orders are shipped with a tracking number sent to you about 2 days after the order is placed. 

SHIPPING RATES AND ESTIMATES

USA (5 - 7 Business Daysexcluding Alaska & Hawaii

FREE SHIPPING for US orders over $100. Flat rate $9.99 under $100.

AUSTRALIA (BACK ORDER SHIPS FEBRUARY 10th)

AU $14.99 for 1 Fan.  AU $29.99  for 2 fans. AU $39.99 Flat rate for 3 or more fans.

MALAYSIA (5-7 Business Days)

RM 44.95 for 1 Fan. RM 89.95 for 2 Fans.  RM 129.99 Flat Rate 3 or more Fans.

 JAPAN, KOREA, SINGAPORE, PHILIPPINES, (5-7 Business Days)

US $9.99 For 1 Fan.  $19.99 for 2 Fans.  

 

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at support@ventyfan.com with your name and order number, and we will look into it for you.